Employer Spotlight: Teletech

Teletech is a forward-thinking company centered on technological advancement. Its goal is to bring a personal touch to a field that offers continuous advancement. In a world that allows technology to separate us more and more each day it strives to prove that technology can feel personal again.

This company offers W2, part-time, full-time, and seasonal work-at-home positions that allow you the opportunity to maintain a good work/life balance. Positions include Customer Service Representative, Tech Support, and Bilingual Customer Service Positions. Pay ranges from $8.50/hour to $10.50/hour based on experience and position. In order to be considered for these positions a candidate must demonstrate the following qualities:

  • Strong communication and problem-solving skills
  • Resilience and adaptability
  • High School or GED equivalent
  • Pass a background check and drug screening

To prepare your home office you must have a quiet work environment, high-speed internet, a working webcam, and a home computer. Computer requirements are defined as follows:

Minimum Support Hardware Requirements
The minimum support hardware requirements include:

  • Computer Type: Intel or AMD PC (NOT MAC, or Tablet)
  • Total Processor Speed: 2.4 GHz (Number of cores X CPU Speed)
  • RAM: 4 GB minimum installed
  • Hard drive: Minimum 30 GB total capacity, with 3 GB free on C:\ drive for TeleTech applications
  • USB Ports: minimum of 2 free ports
  • Monitor: 17 inches or larger, supporting a minimum resolution of 1024 x 768, with a 32-bit display adapter
  • Sound: Full-duplex, 16-bit

Supported Operating Systems
Your PC hardware must support the minimum requirements specified by your Operating System. All supported Windows Operating Systems must be Genuine and Licensed copies with the latest Service Pack, patches and updates installed:

  • Windows 7 with Service Pack 1 (Home/Professional)
  • Windows 8.1 (Home/Pro)
  • Windows 10 (Home/Pro)

If you are looking for a company that will bring that much-needed personal touch to a world that is dependent on technology, then Teletech is the company for you.

For more information on how to apply please contact us at digitalworksemployment@connectednation.org.

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